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A491 - Telemarketing Team Leader - The North East

Our client is a very successful international company supplying products to the farm livestock sector.

Our client is a very successful international company supplying products to the farm livestock sector. We seek an office based, telemarketing team leader to manage and develop a team of customer service advisors. A good agricultural knowledge will be a strong advantage.

The role:

You will be responsible for leading a team of advisors, providing help and advice to customers using the organisations products and services. You will be involved in training your team to deliver a high standard of customer service, staff recruitment, and appraisals Communicating courteously and professionally with customers by telephone, email, letter and face to face to give advice, investigate and solve problems and deal with customer complaints.

Candidate Requirements:

Supervisory qualification or relevant experience

Excellent communication and listening skills

Excellent influencing and negotiation skills

Excellent problem solving skills

Proven experience of management and development of a team

IT literate with a familiarity with MS Word and Excel

A good knowledge of agriculture will be a strong advantage

Remuneration:

A competitive salary will be on offer dependant on experience.

To apply for this new career opportunity:

Please e-mail your CV and covering letter (in Word or RTF format please, not PDF) to amandalatham@delacyexecutive.co.uk

For more information please call: Amanda Latham on Office: 01885 483440, DDI: 01885 485524, Mobile: 07730 218934

Please be assured that all calls are treated in complete confidence

Thank you.

De Lacy Executive is the agricultural recruitment specialist in the Agri-Business and Land-based Business Sectors and was established in 2000. We are experienced practical and supply trade agriculturalists who have developed an agricultural recruitment practice based on high ethical standards - we are approved members of the Recruitment and Employment Confederation, which oversees the UKs recruitment industry (REC Membership Number: 00082047).

Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview

This job has now been closed.

Summary

  • Ref: A491
  • Type: Secretary/Administrator/HR/Recruitment
  • Salary: A competitive salary will be on offer dependant on experience.
  • Location: EAST MIDLANDS,