AT-NOE - New Owner Executive
Zeus Personnel are looking for a New Owner Executive in Chester, we are looking for a candidate that has excellent attention to detail, communication and negotiation skills. They will need to have a proven track record in a fast paced and detailed role, with sales through service and quality assurance.
They will need to work some evenings and weekends, and will be entitled to a performance based bonus of up to £400 per month.
The role of a new owner executive is to welcome and on-board all new properties whilst nurturing our new owners through their first period of holiday letting.
33 days’ holiday (including bank holidays)
An additional day off during the week of your Birthday
Annual bonus scheme
Death in Service payment
Subsidised park and ride passes
Enhanced Maternity and Paternity pay
Long service awards - cash payments and increases in holiday allowances
Staff discount on cottage holidays
Free worldwide travel insurance (including family members)
Wellness extras, including free annual flu jabs, reflexology sessions and free fruit supplied in the office
This role includes welcoming owners and setting up all new properties through collation and negotiation of commercial features and quality and Health and Safety sign off, followed by hand holding each owner and monitoring pricing and booking pace through their early journey with Sykes before being handed over to our BAU owner services team.
You will be responsible for ensuring we have a world class speed to market process that is executed with a thorough and rigorous quality sign off process recognised through customer experience and enhanced CSAT scores.
Measurements of success is recognised through the number of new properties live on web, a reduction in days for speed to market (Contract to go live), a CSAT and quality score of 4.7 out of 5 by week 12, and NPS delivery of 72.
The new owner executive will have a proven track record in a fast paced and highly detailed role, with sales through service and quality assurance being front of mind.
Salary: Starting salary-£17,500 raising to £18,000 after successful 6 month probation period
Job Types: Full-time, Permanent
Salary: £17,500.00 /year
- Added: 6th June 2019
- Ref: AT-NOE
- Salary: £17,500
- Location: Chester
Zeus Personnel Ltd
- James Porter
- T: 07421272847
- E: firstname.lastname@example.org